Created : April 20, 2020
Avenue Gaming Studios its subsidiaries and its affiliates (“Company” or “we”) respect the privacy of its users (“User” or “You”). We are committed to protect the User’s information, be it yours or your child’s. We believe that You have a right to know our practices regarding the information we may collect and use when You use our mobile applications such as games, and apps”The Products” and website. (The Products and website together is referred as the “Service”).
1. Your consent
Collection of Information: We may collect information to improve user experience. Please read types of information below.
- Non-Identifiable & Anonymous Information / Non Personal Information.
We are not aware of the uniqueness of the User from whom we have collected the Non-Personal Information. Non-Personal Information is any open information which does not enable identification of an individual User, and which is available to us while such User is entering into and/or using the Site/App/Game. Non-personal Information which is being gathered consists of technical information, behavioural information and aggregated information, and may contain, among other things, the activity of the User on the Site/App/Game, type of operating system, User’s ‘click-stream’ or searches on the Site, type and version of browser, keyboard language, screen resolution, etc.
- Personally Identifiable Information / Personal Information.
This information may identify an individual or may be of a private and/or sensitive nature. Users of the Site/App/Game automatically provide their IP address (or Mac Address) mainly for enhancing the User’s experience and for geo-location and security purposes as further detailed below. In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User:
- Routine Information Collection
All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes and let us know what pages and information are useful and helpful to visitors.
How Information is Collected: Information can be collected automatically and Programmatically
- When you are browsing our Site
- When you are Using/Playing our App/Game
- When you contact us through Email/Facebook and/or other Support Channels
Purpose of Information Collection
1 Non-Personal Information is used for statistical and research purposes and for customization and improvement of our Site/App/Game
2 Personal Information is used to be able to Reply you when you contact through support channels(Facebook/Email)
3 Personal Information like Location/IP is used to show you Ads according to your location, this is called contextual advertisement.
4 We use the information we collect about you/your device to deliver services to you and to operate our business. Such use by us and by our Partners may include:
- Delivering Our Services: Developing, delivering and improving our products, services, and content, tailoring our products and services, providing software updates and product support, understanding and analysing trends in connection with usage of the Apps, administering the Apps, and customer communications.
- Displaying Advertisements: Displaying third party advertisements in our Apps and showing advertisements for our Apps in other publisher’s apps.
- Cross-promotion: Cross Promoting our Apps and services, meaning we may promote one of our Apps while you are playing a different App of ours.
Use and Disclosure of Information: In general, we will not use or disclose personal information about you otherwise than for the purpose of providing or offering goods and services to you, for any other purpose that you may reasonably expect, for any other purpose authorized by law, or for any other purposes disclosed to or authorized by you. This may include disclosures to organizations that provide us with professional advice, such as solicitors, accountants and business advisors.
It may be necessary for the information to be disclosed to other organizations in the course of our provision of services, or for the conduct of our business. These other organizations may include other parties involved in the provision of services to you, our business partners involved in the software, applications and/or services we provide to you, and other organizations providing services to us, such as payment processors or hosting services. We direct all such organizations to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on our behalf or to us.
Non-Personal Information may be used by us for administrative, analytical, statistics compilation, research, optimization, security and other purposes. Specifically, we may use your Non-Personal Information to respond to customer service inquiries and to protect against cheating, crime or fraud or for other security reasons and for providing you advertising that better suits your interests. We may collect your Non-Personal information to track your use of our Websites/Apps to help us learn more about your gaming activities and understand your preferences and tendencies so that we can personalize your experience, provide you with in-game offers and notifications that are tailored to you, and otherwise enhance your gaming experience.
We may provide aggregated or anonymous information to third parties for the purposes of developing and delivering targeted advertising. We will not share your personal information with such third parties without your consent.
We may use information held about you to verify your compliance with any terms and conditions that may apply to the use of our software, applications and/or services.
The precise information required to be provided will vary depending on the circumstances requiring disclosure of that information.
Any personal information submitted to us online, including via the software and/or services, may need to be processed by a third party. By submitting personal information online or via the software and/or services, you consent to the disclosure of that information to a third party, who may be located overseas, for the sole purpose of processing the submitted information.
- Admob: https://www.google.com/policies/privacy/
- Unity Ads: https://unity3d.com/legal/privacy-policy/
- Chartboost: https://answers.chartboost.com/hc/en-us/articles/200780269-Privacy-Policy
2. Online Use
Avenue Gaming Studios allows the use of some features of its Service and some Products offline (without internet connection). Offline use of the Service and Products will preclude the collection of any information pertaining to You and/or Your use of the Service or Products (including, as applicable, information pertaining to your child and their use) by any Third Parties (defined below) and/or Avenue Gaming Studios
3. Offline Use
Avenue Gaming Studios does not collect any information from its Users. Some information may nonetheless be collected through third party services used by Avenue Gaming Studios such as advertising networks, push notification services or others (“Third Parties”) and stored on such Third Parties’ servers.
Non Personal Information:
Avenue Gaming Studios allows Third parties to collect non personal information or non-identifiable information (“Non-Personal Information”).
To put it simply, with respect to such Non Personal Information we have no idea what is the identity of the User from which Third Parties have collected the Non-personal Information.
Non Personal Information collected by Third Parties may include the following technical information:
o Type of operation system (e.g. Android, iOS, etc.)
o Type of browser (e.g. Explorer, Firefox, Chrome, Safari, etc.)
o Screen resolution (e.g. 800×600, 1024×768, etc.)
o Language (e.g. English)
o Device Vendor (e.g. Galaxy, HTC, iPhone, etc.)
o Geo-location – only general location may be collected. No street name or city/town name is collected.
Avenue Gaming Studios allows Third Parties collection of Non Personal Information for strict and limited purposes. Namely, for the limited purpose of analyzing the Service in order to provide You with the Service functionalities and performance.
Persistent User Identifier and No Other Personal Information:
Third Parties may also collect from Users a persistent User identifier. Avenue Gaming Studios allows for this information to be collected strictly for internal operations of the Service including serving You with contextual advertisement (“contextual advertisement” are ads that are served to you without connection to any behavioral elements).
Avenue Gaming Studios does not allow Third Parties to collect information that may identify an individual (other than the persistent User identifier which is collected for the limited purpose of internal operations of the Service) nor does it allow the collection of any information of private and/or sensitive nature (“Personal Information”).
Avenue Gaming Studios does not allow any personal information to be linked to the persistent identifier, even from other services.
4. Direct Marketing & Advertising
5. Cookies & Local Storage
When You access or use the Service, We may use industry-wide technologies such as “cookies” and Flash (or similar technologies), which store certain information on your device (“Local Storage”) and which will allow us to enable automatic activation of certain features, and make your Service experience much more convenient and effortless. The cookies used by the Service are created per session, do not include or gather any information about You, other than your session key and are removed as the session ends. It is easy to prohibit the Local Storage. Most browsers and platforms will allow You to erase cookies from your device, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash You should use the settings option of Flash according to the specific instructions provided by the technology provider. However, if You block or erase cookies, or change the settings of Flash, your online experience may be limited.
We may also use certain third-party cookies (e.g. Google Authentication). These are a different kind of cookies, stored on your computer by third parties, rather than by the Company. This kind of cookie is only read (and not altered by the Service) each time you visit the Service. Third-party cookies store only Non-personal Information; such as the different pages You have visited strictly within the Service (such the “About” page; “Contact Us” page, the duration of your browsing, etc.).
6. Information Sharing
We may share Information only in the following cases:
We take a great care in maintaining the security of the Service and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures, including through the use of encryption mechanisms. However, we cannot guarantee that unauthorized access will never occur.
8. In App Purchase (IAP)
We provide some features or item to be bought or unlocked as in game or app purchases through the mechanism provided by the app store (Google, Apple etc.). We take it for granted that any IAP made by You or your child is with your full knowledge, understanding and consent. As We do not force or fool the user to make any IAP so the company would not be responsible for any refund or claim whatsoever regarding IAP.
10. Support & Feedback
We will make an effort to reply within a reasonable time frame.